Aviso Legal y Política de Privacidad

IDENTIFICACIÓN
En cumplimiento con el deber de información recogido en artículo 10 de la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y del Comercio Electrónico, DOPHARMA IBERIA, S.L., le informa que los datos aquí consignados corresponden a la entidad titular del sitio web https://www.dopharma-iberia.com.

Denominación: DOPHARMA IBERIA, S.L.

Domicilio: AV DE LA LLANA, 123 – 08191 RUBÍ (Barcelona)

Teléfono: 936976421

Email: [email protected]

CIF: B67455048

Inscripción registral: Registro Mercantil de Barcelona, Tomo 2612, Folio 184, Sección 2ª, Hoja 27793

PROPIEDAD INTELECTUAL E INDUSTRIAL
Todos los derechos de Propiedad Industrial e Intelectual de la totalidad de elementos contenidos en esta Web, incluidas las marcas comerciales, formatos, diseños gráficos, textos, imágenes y documentos, pertenecen a DOPHARMA IBERIA, S.L. y se encuentran protegidos por las leyes españolas e internacionales sobre propiedad Intelectual e Industrial. Queda expresamente prohibida la reproducción total o parcial de este sitio Web y de cualquiera de sus contenidos sin el permiso expreso y por escrito de DOPHARMA IBERIA, S.L.

El acceso al sitio web no implica ningún tipo de renuncia, transmisión, licencia o cesión de dichos derechos por parte de DOPHARMA IBERIA, S.L., salvo que se establezca expresamente lo contrario.

CONDICIONES DE USO
El acceso a este sitio Web implica la aceptación de estas condiciones de uso sin reservas que regulan el acceso y la utilización del mismo con el fin de poner a disposición de los usuarios información sobre nuestros productos.

Se prohíbe expresamente la utilización de los contenidos de este sitio Web para su utilización con fines comerciales o para su distribución, transformación o comunicación.

DOPHARMA IBERIA, S.L., no responderá de ninguna consecuencia, daño o perjuicio que pudieran derivarse de dicha utilización o uso de la información.

Tanto el acceso a esta Web como el uso que pueda hacerse de la información contenida en la misma, es de la exclusiva responsabilidad de quien lo realiza.

El usuario se obliga a no utilizar la información que se publica en esta Web con fines o efectos ilícitos o lesivos, a no dañar o inutilizar la información y a no realizar cualquier otra acción que puedan ser contraria al contenido de este Aviso Legal. DOPHARMA IBERIA, S.L. no puede asegurar la inexistencia de interrupciones o errores en el acceso a este sitio Web, aunque pondrá sus mayores esfuerzos para evitarlos.

POLÍTICA DE PROTECCIÓN DE DATOS
En cumplimiento del REGLAMENTO (UE) 2016/679 DEL PARLAMENTO EUROPEO Y DEL CONSEJO de 27 de Abril de 2016, relativo a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos y su normativa de desarrollo, se le informa que los datos personales proporcionados por usted serán tratados con las siguientes finalidades:

  • Informarle acerca de nuestros productos y servicios, cuando así lo solicite.
  • Dar contestación y gestionar sus consultas, comentarios y sugerencias, en su caso.

A través de la cumplimentación de formularios de contacto de la Web o mediante el envío de correos electrónicos o cualquier otro tipo de solicitud de información remitida a DOPHARMA IBERIA, S.L., el interesado presta su consentimiento expreso para el tratamiento de sus datos personales.

En ningún caso DOPHARMA IBERIA, S.L., utilizará los datos personales de los interesados para fines distintos de los anteriormente mencionados, ni los comunicará a terceros sin el consentimiento previo y expreso del afectado, y se compromete a guardar el debido secreto profesional y a establecer las medidas técnicas y organizativas necesarias para salvaguardar la información conforme a los requerimientos que establece el mencionado Reglamento.

La base legal para el tratamiento de los datos de contacto obtenidos a través de la presente página web con los fines arriba indicados será el consentimiento expreso prestado por el propio interesado. Asimismo, cuando el usuario solicite nuestros servicios, la base legal del tratamiento será el cumplimiento de un contrato del que el interesado es parte. Los datos personales de contacto facilitados mediante la presente página web se conservarán en nuestros registros durante un periodo de tres años. En relación a los datos tratados para la prestación de nuestros servicios, estos serán conservados mientras sea necesario para alcanzar dicho fin y puedan derivarse responsabilidades de su tratamiento. No obstante, en cualquier momento usted puede solicitar mediante escrito acompañado de copia de documento oficial que le identifique, el acceso a sus datos personales y su rectificación o supresión. Así como, limitar su tratamiento, o directamente oponerse al tratamiento o ejercer el derecho a la portabilidad de los mismos.

También le informamos de su derecho a presentar una reclamación ante la Agencia Española de Protección de Datos, si considera que en el tratamiento de sus datos no se están respetando sus derechos.

POLÍTICA DE PROTECCIÓN DE MENORES
Quien facilita los datos a través de los formularios de esta Web y acepta su tratamiento declara formalmente ser mayor de 14 años.

Queda prohibido el acceso y uso del portal a los menores de 14 años de edad.

DOPHARMA IBERIA, S.L. recuerda a las personas mayores de edad que tengan a su cargo menores, que será de su exclusiva responsabilidad si algún menor incorpora sus datos para solicitar algún producto.

También les informa que existen programas informáticos para acotar la navegación mediante el filtro o bloqueo a determinados contenidos.

REDES SOCIALES
Al seguir nuestro perfil en las redes sociales consiente expresamente el tratamiento de sus datos personales conforme a su  política de privacidad. También consiente expresamente el acceso de DOPHARMA IBERIA, S.L. al tratamiento de sus datos contenidos en la lista de amigos y a que a que las noticias publicadas sobre cualquier producto de DOPHARMA IBERIA, S.L. aparezcan en  su muro.

De conformidad con el REGLAMENTO (UE) 2016/679 DEL PARLAMENTO EUROPEO, le informamos que los datos personales de los seguidores de  DOPHARMA IBERIA, S.L., serán incorporados a un fichero cuyo titular es DOPHARMA IBERIA, S.L. con la finalidad de mantenerle informados a través de las redes sociales sobre noticias relativas a las actividades de DOPHARMA IBERIA, S.L.

Su petición para conectar, implica necesariamente su consentimiento para los tratamientos señalados.

La publicación de comentarios y contenidos en las redes sociales se convertirán en información pública, por lo que los usuarios deberán tener especial cautela cuando decidan compartir su información personal. DOPHARMA IBERIA, S.L. no se hace responsable por la información que los usuarios incorporen en la página. No obstante, las personas cuyos datos personales se encuentren publicados o estén incluidos en comentarios, podrán solicitar a DOPHARMA IBERIA, S.L. la cancelación de los mismos.

En cualquier momento, usted puede ejercer los derechos de acceso, rectificación, supresión y oposición, limitar el tratamiento de sus datos, o directamente oponerse al tratamiento, o ejercer el derecho a la portabilidad de los mismos. Todo ello, mediante escrito, acompañado de copia de documento oficial que le identifique, dirigido a DOPHARMA IBERIA, S.L. En caso de disconformidad con el tratamiento, también tiene derecho a presentar una reclamación ante la Agencia Española de Protección de Datos.

ENLACES A OTRAS WEBS
Los enlaces (links) que puede encontrar en esta Web son un servicio a los usuarios. Estas páginas no son operadas ni controladas por DOPHARMA IBERIA, S.L., por ello, no se hace responsable de los contenidos de esos sitios Web ni están cubiertas por el presente Aviso Legal. Si accede a estas páginas Webs deberá tener en cuenta que sus políticas de privacidad pueden ser diferentes a la nuestra.

LEGISLACIÓN APLICABLE Y COMPETENCIA JURISDICCIONAL
El presente Aviso Legal se rige por la normativa española vigente que le es de aplicación.

Para la resolución de las controversias que pudieran derivarse como consecuencia de lo dispuesto en las presentes disposiciones y sobre su interpretación, aplicación y cumplimiento, el usuario, en virtud de la aceptación de las condiciones recogidas en este Aviso legal, renuncia expresamente a cualquier otro fuero que pudiera corresponderle.

En cualquier caso, dentro de la jurisdicción española, si la legislación permitiese someterse a un fuero en concreto, el usuario renuncia expresamente al fuero que pudiera corresponderle y se somete voluntariamente a la jurisdicción de los Juzgados y Tribunales de BARCELONA.

Privacy policy & legal notice


PRIVACY POLICY
In compliance with the Regulation (EU) 2016/679 Of The European Parliament and of the Council of 27 April 2016 on the protection of natural persons, with regard to the processing of personal data and on the free movement of such data, and the Organic Law 3/2018, of 5 April 2018, on the personal data protection and guarantee of the digital rights, the user is informed of the conditions of the processing of its personal data on the website: https://www.dopharma-iberia.com, in such terms:

Data controller
Personal data obtained by this website will be processed by DOPHARMA IBERIA, S.L., with address for the exercise of rights on AV DE LA LLANA, 123 – 08191 RUBÍ (Barcelona). Email: [email protected].

Purposes of the processing

  • To keep you informed about our products, when requested, using the forms of the web site, or by email.
  • Answering and managing your queries, comments and suggestions, when applicable.
  • Managing your participation in actual or future recruitment procedures, when the candidate has sent its personal data (including its curriculum) for that purpose.
  • Gather information relating the use of the web site, analyzing the number of visited pages, the number of visits, as well as its frequency and the activity of the users. For this purpose, the Controller uses statistical information prepared by the Internet Service Provider that does not allow the identification of the personal data subject in any case.

Lawfulness of processing
Consent. Personal data collected by the forms of the web site shall be processed only on the basis of the consent given by the personal data subject, which would have been given by checking the appropriate box. This consent can be withdrawn in any moment.

Legitimate interest pursued by the Controller. The statistical information gathered from this website shall be processed on the basis of the legitimate interest of the Controller. This information does not allow the identification of the user.

Recipients
Personal Data collected on this web site shall not be communicated to any third party, except legal obligation.

Storage
Personal data obtained from the user for the purpose of sending commercial communications will be stored until the personal data subject requests its erasure or revokes its consent.

If the user sends its personal data in order to take part in a Controller’s recruitment process, data will be processed for the procedure which would be in course at that moment. If the application is dismissed, data could be stored up to two years, with the purpose of taking it into account for future recruitment processes.

If user sends its personal data in order to contact the Controller, or to ask any query or suggestions, personal data shall be stored while needed for that purpose and as long as any liability could bear as a result of the data processing. Statistical data resulting from the analysis of the website traffic are stored up to three years.

Rights
Data subject can exercise its rights to access, rectification, erasure, to restriction of processing, to object as well as to data portability, by writing to AV DE LA LLANA, 123 – 08191 RUBÍ (Barcelona). Email: [email protected] In case of non-conformity with the processing, data subject has the right to lodge a complaint with a Spanish supervisory authority: Agencia Española de Protección de Datos (www.aepd.es).

Child protection policy
The user providing its personal data through forms included in this web site declares who provides its personal data on this website formally declares being over 18 years of age.

The access to this web site is forbidden to any person under the age of 18.

The Controller reminds people over the legal age, who could have minors under their charge, of the liability resulted from the incorporation by the minor of its personal data in order to request any product or service.

Besides, advises the user of the existence of software which could restrict the navigation, through filters or blockings, on specific contents.

Social networks
By following our social network’s profiles, the user consents the processing of its personal data in accordance with the appropriate social network’s Privacy Policy. The user also consents the access and process, by the Controller, of its profile’s data and the shown on its wall of the news relating the products and services provided by the Controller. The request of the user to connect with the Controller implies its consent for the mentioned processes, being this the legal basis for the processing. Personal data will be stored until by the personal data subject objects or revokes its consent, which could be done at any moment.

Comments and contents published on social networks will become public information. Thus, users must be extremely careful when sharing private information. Controller shall not respond of the information users might have included on its social networks. Although, people whose personal data were published or appeared on the comments, could request the cancellation of those to the Controller.


LEGAL
NOTICE

Identification data
In accordance with the provisions of the Law 34/2002, on Services of the Information Society and Electronic Commerce, https://www.dopharma-iberia.com is property of DOPHARMA IBERIA, S.L.

Firm name: DOPHARMA IBERIA, S.L.

Address: AV DE LA LLANA, 123 08191 RUBÍ BARCELONA

Phone: 936976421

Email: [email protected]

Tax ID number: B67455048

Registration: Registro Mercantil de Barcelona, Tomo 2612, Folio 184, Sección 2ª, Hoja 27793

Industrial and intellectual property
All industrial and intellectual property rights of this website, including trademarks, formats, graphic designs, texts, images and documents, are property of DOPHARMA IBERIA, S.L., or the legal or natural person, organization or entity which was lawfully entitled, and are protected under Spanish and international industrial and intellectual property laws.

It is forbidden to reproduce the information or content contained on this website with no prior written consent by DOPHARMA IBERIA, S.L. nor the entitled legal or natural person.

Having access to the website does not imply any resignation, transmission or assignment of such rights by DOPHARMA IBERIA, S.L. nor by any other entitled legal or natural persons, unless otherwise expressly established.

Terms of use
Access to this website implies the full acceptance of these terms of use, which regulate the access and use with the purpose of informing users about our products and services.

It is prohibited to use the contents of this website for commercial purposes or for distribution, transformation or communication.

DOPHARMA IBERIA, S.L. shall not be liable for any damage or loss resulting from such use, or that may arise as a consequence of the use of the information.

Both, access and use of its information of the web site, are the exclusive responsibility of the user.

The user is required not to use the information published on this website for illegal or wrongful purposes and not to damage the information itself or to carry out any action that could be contrary to this Legal Notice.

DOPHARMA IBERIA, S.L. reserves the right to modify the content of the commercial offer of its products or services, whenever appropriate.

DOPHARMA IBERIA, S.L. can’t assure the absence of interruptions or failures in access to this website, although it shall make any possible efforts in order to avoid it.

Links to other websites
Links to other web sites, which might be found on this web, are a service to users. These web pages are not managed by DOPHARMA IBERIA, S.L., who shall not be responsible for the contents of this web sites, which are not regulated in this Legal Notice. When accessing these web sites, user shall take into account that their Privacy Policies may differ from ours.

Applicable law and jurisdiction
This Legal Notice is governed by the current Spanish applicable law.

For the resolution of disputes that may arise as a result of the provisions under this policy, and relating its interpretation, application and compliance, the user, by accepting the conditions referred in this Legal Notice, expressly renounces to any other jurisdiction that might have corresponded.

In any case, within the Spanish jurisdiction, if the legislation allowed to undergo a specific place of jurisdiction, the user expressly renounces to it and submits itself to the jurisdiction of the Courts and Tribunals of RUBÍ.

Dopharma Privacy statement

May 2018

Dopharma is responsible for the processing of personal data, as shown in this privacy statement.
By means of this declaration we want to inform you about how we collect, process and store this data. And in accordance with the conditions of the General Data Protection Regulation (GDPR).

Personal data which we process:

Dopharma processes your personal data because you use our services and / or because you provide them to us yourself. Below you can find an overview of the personal data we process:
• First and last name
• Gender
• Date of birth
• Place of birth
• Address
• Phone number
• E-mail address
• Location / tracking data
• Bank account number

For what purpose and on which legal basis we process personal data:

Dopharma processes your personal data for the following purposes:
• Handling payments
• Sending you our newsletter and / or e-mail and / or campaigns
• To call or e-mail you, if necessary, to carry out our services
• Inform you about changes in our services and / or products
• Provide you the opportunity to make a customer account
• To deliver goods and services to you
• To send invitations for events
• Field trials, in case you decide to participate in one of our trails
• To investigate and solve problems by our technical support team, possibly on location
• To support you when you participate in a (technical support, research) study, research and problem solving on customer location
• Drafting offers and contracts with suppliers and customers

Automated decision-making:

Dopharma does not take decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Dopharma).

How long we store personal data:

Your data will be stored for as long as necessary to comply with our legitimate and business objectives, and in accordance with applicable laws and regulations. The data is stored centrally at the head office in Raamsdonksveer in the Netherlands.

Sharing personal data with third parties:

Dopharma does not share personal data with third parties.
Dopharma will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data, commissioned by us, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Dopharma remains responsible for these processing operations.

Cookies, or similar techniques, that we use:

Dopharma only uses technical and functional cookies and analytical cookies that do not violate your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone, when you first visit this website. The cookies we use are necessary for the technical functionality of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. It also makes it possible for us to optimize our website You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously stored via the settings of your browser.

View, modify or delete data:

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Dopharma and you have the right to data transfer. This means that you can submit a request to us for the personal data we hold from you in a computer file to you or another organization you have mentioned. You can send a request for access, correction, deletion or data transfer of your personal data or a request for cancellation of your consent or objection to the processing of your personal data to [email protected]

To ensure that the request for access is made by you – and not by anyone else – we ask you to send a copy of your identification documents with the request. Make your passport photo, the MRZ (machine readable zone, the strip with numbers at the bottom of the passport), the passport number and citizen service number (BSN) black in this copy. This is to protect your own privacy.
We will respond as soon as possible, but no later than within four weeks, at your request.

How we protect personal data:

Dopharma takes the protection of your data serious and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.
The following measures, amongst others, have been taken step by step:
• Information security procedures have been established. Rules and measures are included in these procedures. Think of rules to regulate access to systems, password policy, access control and security measures.
• A procedure has been set for dealing with and handling data Leaks.
• The servers are backed up daily to prevent damage or loss, of (personal) data.
• A business continuity plan has been drawn up to ensure the continuity of service in case of system failure.
• A procedure has been set up to keep applications up-to-date.
• A procedure has been set up to destroy old equipment and data carriers.
• Employees are aware of the content of the procedures, which is part of our quality system.
• A Firewall is used to prevent unwanted access from outside the company.
• Antivirus and antimalware software is installed and active, where possible.
• SPF is an Internet standard that we use to prevent you from receiving e-mails containing viruses or spam or are intended to obtain personal (log-in) data on our behalf;
• TLS (formerly SSL) is used for safe data transport over an internet connection. You can see this at the address bar ‘https’ and the padlock in the address bar.
• SFTP is used for transfer of data between service providers.

Questions about privacy?

For questions, comments or complaints regarding privacy and data protection, please contact our privacy contacts, Jessica de Beukelaer (Legal Counsel) or Robert van Haren (Data Protection Officer). You can reach them via the e-mail address [email protected] or via the telephone number +31 (0) 162-582000.

Contact details:

Dopharma
Zalmweg 24
4941 VX Raamsdonksveer
The Netherlands
+ 31(0)162-582000
www.dopharma.com